Our Services
Health Checks & Repairs
If your system is underperforming, showing faults, or was poorly installed, we’ll diagnose the issue and recommend the most practical fix—clearly and professionally.
Fault finding and performance diagnostics. Targeted repairs and corrective works. Clear recommendations before any work starts.
Not Getting the Savings You Were Promised?
If your solar PV isn’t performing as expected—or your grid usage is higher than you were told it would be—we can review your setup, identify what’s limiting performance, and advise the most practical fix.
Understand why performance or savings aren’t meeting expectations
Identify any configuration or installation issues affecting output
Flag safety concerns and highlight what needs attention first
Get clear, practical options before spending on parts
Leave with a straightforward plan for the next step
What We Do
During a Health Check?
A practical inspection focused on performance, safety, and identifying the root cause.
System Performance
Expected vs Actual Output
We compare your production to what your system should be delivering to pinpoint where performance is being lost
Inverter Status
Fault Codes & Behaviour
We review inverter status, settings, and fault history to identify the cause of errors or shutdowns
Electrical Protections
Safety Faults First
We check isolators and protective devices for defects, incorrect setup, or signs of overheating
Battery Check
If Installed
Health & Basic Operation
We confirm battery status and basic operation where supported looking for alerts, configuration issues, or abnormal behaviour
Cabling &
Workmanship
Damage & Installation Defects
We inspect accessible cabling and workmanship to find faults, poor terminations, or installation issues
Monitoring & Communications
Restore Accurate Data
We fix monitoring/app connectivity and configuration so reporting is accurate and issues are visible
Our Health Check
Process
Step 1
Book a Visit
Tell us what’s happening and where you’re based.
Step 2
We inspect the system and carry out practical checks to identify the cause
Step 3
Clear Findings
We explain what we’ve found, what’s limiting performance, and what it means.
Step 4
Repair Options
If repairs or corrective works are needed, we provide clear options and pricing before proceeding.
Step 5
Confirm Operation
Once work is agreed and completed, we confirm the system is operating correctly and you understand next steps.
What You Get
What’s Included?
A professional diagnostic visit with clear findings and practical next steps.
On-site inspection and diagnostics
Basic performance checks and safety review
Review of inverter status and any visible fault indicators
Monitoring/app troubleshooting where supported
Clear explanation of findings and recommendations
Quote for any repairs or corrective works before anything is carried out
Typical Repairs
and Corrective Works
Once we’ve diagnosed the issue, we’ll recommend the most practical fix and confirm pricing before any work is carried out.
Inverter Replacement
Support
Replacement where the inverter has failed or is no longer operating correctly.
Isolator and Protection
Issues
Repair or replacement of isolators and related protective components where required.
Cabling & Connection
Fixes
Corrective works for loose, damaged, or poorly installed cabling and terminations.
Monitoring
&
Troubleshooting
Restoring monitoring connectivity and correcting setup issues (equipment dependent).
System Tidy-Up
and Safety Improvements
Improving routing, labelling, and overall install quality where workmanship is below standard.
What do You Need
Repairs or Upgrades
Repairs & Corrective Works
Something is wrong, unsafe, or not working as it should.
Typical signs:
Inverter error codes, warning lights, or shutdowns
Sudden drop in generation or inconsistent output
Monitoring/app not working or showing unusual readings
Loose/damaged cabling, isolator faults, or poor workmanship
Concerns about safety or compliance after a previous install
Outcome: Make the system safe and reliable again, with faults identified and corrected.
Not sure what you need? Book a Health Check—we’ll diagnose the issue and recommend the right fix.
System Upgrades & Optimisation
The system works, but you want it improved or modernised.
Improve performance where practical (layout/configuration dependent)
Replace ageing components proactively before failure
Improve monitoring and visibility of usage/generation
Add or prepare for battery storage (where suitable)
Tidy and improve system presentation (routing, placement, labelling)
Outcome: Improve performance, usability, or future readiness with practical, compatible upgrades.
Not sure what’s worth doing? Request an Upgrade Assessment—we’ll recommend the best next step for your goals and budget.
Health Checks & Repairs FAQs
Book a
Health & Repairs Check
Send a few details and we'll confirm availability and the best way to inspect your roof.